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Memoryboard

Discover comprehensive support and resources at the Memoryboard Help Center. Get answers to your questions about our digital memory aid, find helpful guides, and get in touch. Your journey to improved communication and independence starts here!

Memoryboard Help Center | Support, Resources, Get in Touch

What is Memoryboard and how does it work?

How do I set up Memoryboard?

Can I use Memoryboard with multiple people?

What types of content can I send to Memoryboard?

Is my data secure with Memoryboard?

About Memoryboard

How do I connect Memoryboard to a Wi-Fi network?

How do I add someone to my Care Circle?

What are the system requirements for using Memoryboard?

What are the password requirements when creating my account?

Getting Started

How do I set up the Memoryboard app?

How do I navigate the 'Activity' screen in the app?

How do I send my first message?

How do I tag photos?

How does scheduling a message work?

How do I troubleshoot app issues?

Navigating the App

How do I set up my Memoryboard?

How do I adjust settings on my Memoryboard?

How are posts displayed on the Memoryboard?

Why do posts disappear each day?

How do I update to the latest version of Memoryboard?

What do I do if my Memoryboard was impacted by a power surge?

Memoryboard Basics

How do I track my order?

How long does delivery take?

What is your cancellation policy?

How do I cancel my order?

What do I do if my item(s) arrives damaged?

What’s your return policy?

Ordering & Shipping

How do you protect my data?

What information do you collect and why?

Where is my data stored?

Do you share my data with third parties?

How can I delete or update my data?

How often do you update your privacy policy?

Privacy & Security

Learn the basics of Memoryboard and how it helps people stay connected

Helpful tips for setting up your Memoryboard

Understand how to navigate the Memoryboard app on your mobile device

Overview of the Memoryboard and how to get the most from it

All you need to know about ordering and shipping for your Memoryboard