Memoryboard Basics

Overview of the Memoryboard and how to get the most from it

How do I set up my Memoryboard?

To set up your Memoryboard, follow these steps:

How do I adjust settings on my Memoryboard?

We designed the Memoryboard to be simple and low touch so family members and caregivers can manage the device remotely via the app. There are still a few features you can access by dragging down on the clock at the top of your Memoryboard:. You can t

How are posts displayed on the Memoryboard?

Family members and caregivers can send text messages or photos to the Memoryboard from the Memoryboard mobile app. Text will be enlarged to fill the entire width of the Memoryboard for better readability. Photos will be displayed differently, dependi

Why do posts disappear each day?

Memoryboard was designed with ongoing communication in mind. As a result, posts, either messages or photos, expire (disappear) at the end of each day. Your Memoryboard will 'wake up' from sleep mode every morning with no posts displayed. A waiting sc

How do I update to the latest version of Memoryboard?

Periodically, you will see a pop-up asking you to update to the latest version of Memoryboard. When prompted, click "Install," and the newest version will open once the installation process has been completed. You can check for updates anytime by goi

What do I do if my Memoryboard was impacted by a power surge?

Follow these steps if you experience a power surge and think your Memoryboard has been impacted:. Your Memoryboard should power on and display the Memoryboard logo. Give your Memoryboard 2-3 minutes to fully restart. If you're still experiencing issu