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Getting Started

Helpful tips for setting up your Memoryboard

How do I connect Memoryboard to a Wi-Fi network?

When setting up your Memoryboard for the first time, you'll be prompted to connect to your WiFi network. When you're on the WiFi screen, follow the below steps to connect:. You will see "Connected" under your network name, indicating that you have su

How do I add someone to my Care Circle?

Your Care Circle is a group of family members, friends, and caregivers who can all send messages and photos to your Memoryboard. You can add people to your Care Circle when you set up your Memoryboard account or later by going to the Settings screen

What are the system requirements for using Memoryboard?

The Memoryboard app works on iOS 14.0.0 or later and Android 5.0 and up. Your Memoryboard must remain plugged in and have a stable internet connection through your WiFi network.

What are the password requirements when creating my account?

To create a strong and secure password for your Memoryboard account, please ensure the following: