All you need to know about ordering and shipping for your Memoryboard
Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page. Click on the tracking number link. Tracking information may not b
Delivery times vary depending on the destination and the shipping method selected. Standard delivery typically arrives within 2-3 business days.
Orders can be canceled within 12 hours. Please email our team at [email protected] with your cancellation request as soon as possible. You will receive confirmation of your cancellation if we’re able to make it happen. After this period, we may n
You will have the option to cancel your order within your confirmation email. You may also contact our customer service team at [email protected]. Please include your order number and the reason for cancellation in your message. Orders can only be
We’re sorry your item arrived damaged!. Some items break during shipment. We’ll do our best to help. Please email our team at [email protected] with an image of your damaged item for further assistance. We’ll be sure to resolve the situation as be
Returns:. Refunds:. Exchanges:. Gifts:. Questions? Email [email protected]