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Memoryboard

Follow these steps if you experience a power surge and think your Memoryboard has been impacted:<ol><li style="font-size: 16px;">Power off your Memoryboard using the black power button located on the back of the Memoryboard</li><li style="font-size: 16px;">Unplug the Memoryboard power cord from the back of your Memoryboard and wait 30 seconds</li><li style="font-size: 16px;">Plug your Memoryboard back in</li></ol>Your Memoryboard should power on and display the Memoryboard logo. Give your Memoryboard 2-3 minutes to fully restart.If you&apos;re still experiencing issues, reach out to us to see if we can further support you.<ul><li style="font-size: 16px;">&#x1F4E7; <a href="mailto:help@memoryboard.com">help@memoryboard.com</a></li><li style="font-size: 16px;">&#x1F4DE; 415.275.2376</li></ul>

Follow these steps if you experience a power surge and think your Memoryboard has been impacted:. Your Memoryboard should power on and display the Memoryboard logo. Give your Memoryboard 2-3 minutes to fully restart. If you're still experiencing issu

What do I do if my Memoryboard was impacted by a power surge?

Memoryboard Basics

What is Memoryboard and how does it work?

How do I set up Memoryboard?

Can I use Memoryboard with multiple people?

What types of content can I send to Memoryboard?

Is my data secure with Memoryboard?

About Memoryboard

How do I connect Memoryboard to a Wi-Fi network?

How do I add someone to my Care Circle?

What are the system requirements for using Memoryboard?

What are the password requirements when creating my account?

Getting Started

How do I set up the Memoryboard app?

How do I navigate the 'Activity' screen in the app?

How do I send my first message?

How do I tag photos?

How does scheduling a message work?

How do I troubleshoot app issues?

Navigating the App

How do I set up my Memoryboard?

How do I adjust settings on my Memoryboard?

How are posts displayed on the Memoryboard?

Why do posts disappear each day?

How do I update to the latest version of Memoryboard?

How do I track my order?

How long does delivery take?

What is your cancellation policy?

How do I cancel my order?

What do I do if my item(s) arrives damaged?

What’s your return policy?

Ordering & Shipping

How do you protect my data?

What information do you collect and why?

Where is my data stored?

Do you share my data with third parties?

How can I delete or update my data?

How often do you update your privacy policy?

Privacy & Security

What do I do if my Memoryboard was impacted by a power surge?Updated 2 months ago